Helping out family members is an honorable thing to do, but can be very tough on the investor. The same process that you would use in helping someone else out, finding all of the financial information to see how they got to this point. Getting all the correct documentation signed and over to the bank so that you can negotiate on the family members behalf with the bank on a resolution. The Resolution department that you will be dealing with will be very overworked, understaffed and may not be the most pleasant experience. Keep at it!! Don’t give up, even after being hung up on and transferred to dead end extensions. Take down every name and extension of the people that you talk to. Once you have entered negotiations with the bank it is then just hammering out the details.
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